In addition to what’s listed here, we have a lot of help and support available on our help desk.

Help for Parents:

• Find your child’s school
• Videos to help you sign up for conferences
• Cancel your conference online
• Look up conferences that you scheduled

Help for Schools:

• Step-by-step instructions for schools
  • Getting started (directions for schools who are new to MyConferenceTime)
  • Restarting the scheduling process (directions for schools who have previously used MyConferenceTime for conference scheduling)
• Creating a conference schedule: text instructions and video instructions
• Virtual Conferences: FAQs | How To Add Virtual Conference Info to MyConferenceTime
• Adding staff members to your MyConferenceTime account
• Data retention policy for student/parent information
• New features added to MyConferenceTime
  
• Advanced options for account admins
  1. Configuring advanced settings – including specifying the time zone of your school
  2. Email reminders to parents: text instructions and  video instructions
  3. Hiding (‘not visible) or showing (‘visible’) schedules: text instructions and video instructions
  4. Organizing schedules using folders
  5. Limiting the number of conferences when signing up
  6. Adding instructions to your MyConferenceTime account to help parents
  7. Password-protect a schedule
  8. Email conference schedules to staff members
  9. Allowing parents to cancel their own conferences
  10. Changing the date of conferences
  11. Managing staff (editing, deleting, changing permissions, granting admin privileges, resetting passwords: create new or create random)
  12. Table: Staff privileges and permissions
  13. Viewing statistical data about scheduling by date/time or by schedule
• Sample letters to send home to parents
• Viewing schedules that are marked “not visible” (for school staff only): text instructions and video instructions
• Setting up conferences for your school: many schedules using one staff account printable instructions (all conference schedules associated with only one email address) [not recommended nor endorsed by MyConferenceTime]
• Advice for teachers new to MyConferenceTime
• Overview: MyConferenceTime Handout for parent groups, faculty meetings
• SOPPA Compliance Statement
  
• Browse our help articles or request help at our online support desk